- Tourism License No.: 1894/071
- Regd. No.: 129838/071/072
Effective Date: August 18, 2026
At TrekUp Nepal, we aim to provide reliable trekking and travel services. Refunds depend on the booking type, cancellation time, and any non-refundable costs already paid to third-party service providers.
Customers may request cancellation by contacting us at booking@trekupnepal.com. Cancellation terms may vary depending on the selected trip or service.
Refund eligibility depends on the type of booking, cancellation date, and costs already committed to third-party services such as permits, hotels, transportation, or other travel arrangements.
Certain expenses may be non-refundable once they have been paid or confirmed, including government permits, booking fees, accommodation charges, transportation, or other third-party costs.
If a refund is approved, TrekUp Nepal will process the applicable amount after deducting any non-refundable or applicable charges. Processing time may depend on the payment method used.
If TrekUp Nepal needs to make significant changes or cancel a trip due to circumstances beyond our reasonable control, we will communicate the available options to the customer.
For cancellation or refund-related questions, please contact us:
Website: https://trekupnepal.com/
Email: booking@trekupnepal.com
